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Haymarket Media Pty Limited is committed to protecting your privacy. This applies to all personally identifiable information we receive, such as your name, address and telephone number.
We take this stance not just to fulfil our legislative obligations under the Privacy Act 1988 ("the Act"), but also because we value your trust and our ongoing relationship.
This policy describes how we will abide by the National Privacy Principles("NPPs") that form part of the Act. These principles relate to:
Collection From time to time, it may be necessary to collect personal and/or sensitive information about you to fulfil one or more of our functions or activities. We will always undertake such collection by lawful and fair means and not in an unreasonably intrusive way.
Wherever reasonable and practicable, we will collect personal information from you. At the time we collect this information, we will:
If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are made aware of the matters listed above, in accordance with the provisions of the NPPs.
Cookies and web bugs Cookies may be used on some areas of our website. A cookie is generated by a software application on a website's server, which enables it to improve your navigational experience through customisation enabled by tracking your navigation through a small text file on your hard drive. If you are concerned about cookies, most browsers now recognise when a cookie is offered, and permit you to opt-out of receiving them in the Options tab of your browser.
In order to properly manage our website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our website presents the best web experience for visitors and is an effective information resource.
Use and disclosure In certain circumstances, we will use or disclose your personal information for a purpose other than the main reason it was collected (i.e. a secondary purpose). These circumstances are when:
Email Marketing At times we may send you promotional email offers we think you will be interested in (competitions, surveys and other offers). It is our policy to contact you in this manner, only if we have your consent to do so. Please note that we will have deemed to have been granted consent under the following circumstances:
If at any time you wish to withdraw your consent to receive any such promotional material from any Haymarket Media Pty Limited product, simply email email@example.com with the following details; email and full name and we will do our best to locate you in our database.
Data Quality We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date.
Data security We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
If we no longer require personal information for any of the purposes for which it may legally be used or disclosed, we will take reasonable steps to destroy or permanently de-identify it.
Openness In accordance with the Act, we have prepared this document which clearly expresses our policies on the management of personal information. We will continue to make it available to anyone who requests it.
Upon request, we will take reasonable steps to let you know, generally, what sort of personal information we hold on you, for what purposes, and how we collect, hold, use and disclose that information.
Access and Correction In most circumstances, where we hold personal information about you, we will provide you with access to the information upon your request. The following are permissible exceptions under the Act:
Where providing access would reveal evaluative information generated within Haymarket Media in connection with a commercially sensitive decision-making process, we may give you an explanation for the commercially sensitive decision rather than direct access to the information.
If we provide you with such an explanation and you believe that direct access to the evaluative information is necessary to provide a reasonable explanation of the reasons for the decision, we will, at your request, undertake a review of the decision. The review will be undertaken by personnel other than the original decision maker.
Wherever the provision of direct access is impractical or inappropriate, Haymarket Media Pty Limited and you should consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties.
If we levy charges for providing access to personal information, those charges will not be excessive and will not apply to lodging a request for access.
If we hold personal information about you and you are able to establish that the information is not accurate, complete and up to date, we will take reasonable steps to correct the information so that it is accurate, complete and up to date.
If you and Haymarket Media Pty Limited disagree about whether the information is accurate, complete and up to date, and you ask us to associate with the information a statement claiming that the information is not accurate, complete or up to date, we will take reasonable steps to do so.
We will provide reasons for denial of access or correction.
Identifiers We will not adopt as our own identifier an identifier that has been assigned by a government agency (or by an agent of, or contractor to, a government agency acting in its capacity as agent or contractor).
Anonymity Wherever it is lawful and practicable, you will have the option of not identifying yourself when entering into transactions with us.
Transborder data flows We will not transfer personal data outside Australia unless:
Sensitive Information We will not collect personal information about you which reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability or sexual activity or orientation unless:
Despite the above, we are still allowed collect health information about you under the Act if:
The Privacy Officer Haymarket Media 52 Victoria St McMahons Point NSW 2060, Australia.
Please enclose a stamped self-addressed envelope in which we will send copies of any personal information held on you.
If you need assistance in updating the information you have provided to Haymarket Media Pty Limited or you have questions or comments about these policies, contact Haymarket Media's Manager of Customer Information Protection at firstname.lastname@example.org
You may be required to provide identification prior to us releasing personal information.