Access member only content, take part in discussions with comments on blogs, news and reviews and receive all the latest security industry news directly to your inbox. Join now for free.
A confirmation email has been sent to your email address - SUPPLIED EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can start posting.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain @scmagazine.com.au to your white-listed senders.
Quality-assurance audits are a bit like visits to the dentist; you know you need them, and that they will do you good, but that doesn't make the day itself any more fun. A recent audit I was involved in brought with it the usual flurry of activity to close off outstanding actions and generate the relevant reports.
Almost everyone, from health services to primary schools, seems to be singing the metrics mantra these days. It seems logical enough; we need to measure performance and then we can see how well things are going and, if necessary, try to fix any problems. Certainly, objective measurements are useful but, unfortunately, all too often metrics tend to reflect what is easy to measure rather than what is a good indicator of performance.
The IT business is, of course, a great place to collect numbers. Almost every device on a network can churn out statistics at will. But relating these to your business is not always as easy as it seems.
Login above or Register now and get unlimited access.
Already subscribed but have forgotten your login? Recover your password your here.