How to protect your business from VoIP threats

As the epidemic of spam and malware continues to barrage email systems, one might think the industry would have learned to build strong security into new communications protocols. Unfortunately, in the case of VoIP - the most important new communications protocol since SMTP - this is not true. Historically, the development of VoIP infrastructure has prioritised quality and reliability over security, with few security measures being built in.

Today, VoIP has emerged as a mainstream communications tool that many businesses are starting to integrate into their networks. Without strong security built in to protect users, we will likely see a new era of malicious VoIP attacks, much like what we are now witnessing with other IP-based communications.

Why VoIP is vulnerable

VoIP is simply data transmitted in digital packet form. This means it can be attacked, hacked, intercepted, manipulated, re-routed and degraded just like packets on the data network. All of the maladies of the data network – viruses, worms, trojan, DoS attacks and hijacking – are possible on the VoIP network.

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