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Most companies have been slow to react to other highly publicised exposures of personal information from the past two years.
It’s easy to point to the VA’s lost laptop, the stolen credit card numbers at DSW or the ChoicePoint hacking incidents. The incidents were hailed at the time to be watershed events for information security, but they weren’t. The incidents were expected to alert and motivate companies to address the critical need to protect customer and personal data, but they didn’t.
The reaction to the breach at TJX may prove to be different. For unique reasons, this breach may trigger major changes in the approach to information security throughout retail and other industries.
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