Hot or not: Software as a service

SaaS is no longer just about CRM — more security vendors are revamping their applications to be delivered as services over the web.

SaaS is coming to the security market in a big way. This trend promises to save organisations time and some of what they spend on security gear, and free more resources to actually secure systems.

The web-based delivery of enterprise software, Software-as-a-Service, or SaaS, has made a significant impact on how enterprise applications are built, deployed, maintained, and used. This trend also will have a significant impact on how security managers and administrators use many of the tools they rely upon to defend their infrastructure.

While the initial areas of SaaS success was seen with CRM applications, most notably from companies like Salesforce.com and RightNow Technologies, demand for SaaS software is spreading to nearly every type of application — from such cornerstones as desktop productivity suites, as seen with Google’s offering such applications from within a browser, to niche transportation management systems.

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