How to get more intelligent about smartphones

It was about four years ago when the IT department at Chris McClanahan's Fortune 500 financial services company began noticing a widespread influx of so-called smartphones seeking connection to the corporate network.

McClanahan, the firm's principal engineer and client-side computing architect, quickly realised that although these internet-and-email-enabled mobile devices offered significant productivity capabilities for employees (while being slender enough to fit in a pants pocket), they carried many of the same risks found on traditional computers.

But, like many other big firms, it has been a work in progress to get the hundreds of employees using such devices as Palm Treos and BlackBerries to also appreciate the security ramifications, he says.

The first step, McLanahan recalls, was to take back control.

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