Access member only content, take part in discussions with comments on blogs, news and reviews and receive all the latest security industry news directly to your inbox. Join now for free.
A confirmation email has been sent to your email address - SUPPLIED EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can start posting.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain @scmagazine.com.au to your white-listed senders.
A large US online shoe and clothing retailer has admitted hackers made of with personal details of millions of customers.
Attackers hacked a server in Kentucky and grabbed databases with names, phone numbers, email addresses and hashed passwords - but not credit card or payment data.
Chief executive officer Tony Hsieh said in an internal email republished online but banned to international visitors, that Zappos.com had reset passwords for all 24 million customers and would email them to advise of the incident.
"...we will begin the process of notifying the 24+ million customer accounts in our database about the incident and help step them through the process of choosing a new password for their accounts," Hsieh said.
He advised customers to change passwords of all accounts that share their Zappos password.
The company shut off telephone lines and reverted solely to email in anticipation of a deluge of customer calls.
Amazon bought Zappos for US$1.2 billion in 2009. Amazon accounts were not affected.
A copy of the internal email sent to staff and customers is available on Pastebin.com (http://pastebin.com/9hrp7U7x).
Copyright © SC Magazine, Australia
To begin commenting right away, you can log in below or register an account if you don't yet have one. Please read our guidelines on commenting. Offending posts will be removed and your access may be suspended. Abusive or obscene language will not be tolerated. The comments below do not necessarily reflect the views or opinions of SC Magazine, Haymarket Media or its employees.